Vastra Vedha Shipping and Delivery Policy
We are committed to delivering your order to you with care and efficiency. This policy outlines our shipping and delivery process to ensure you have a smooth and enjoyable shopping experience with us.
1. Order Processing Time
All orders are processed and prepared for shipping within [Number, e.g., 3-5] business days from the date of purchase. Business days are Monday through Friday, excluding public holidays. Please note that custom-made and handmade items may require additional time for crafting and quality checks, which will be specified on the product page.
2. Shipping Destinations
We proudly offer worldwide shipping to customers across the globe.
3. Shipping Costs
Shipping costs are calculated at checkout and are based on your order’s weight, dimensions, and your delivery address. You will be able to see the exact shipping cost before completing your purchase.
- [Optional: Add details for free shipping here, e.g., “Free shipping is available on all orders over ₹5,000 (or $70 USD).”]
4. Estimated Delivery Timeframes
Delivery times are estimates and may vary based on your location and the shipping method selected at checkout.
- Domestic Shipping (within India): [Number, e.g., 5-7] business days after the order has been processed.
- International Shipping (outside India): [Number, e.g., 7-14] business days after the order has been processed.
Please note that these are estimated delivery times. Delays may occur due to unforeseen circumstances, such as high order volumes during holidays, shipping carrier delays, or customs clearance procedures. We are not responsible for any delays in shipping.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track your package’s journey on the shipping carrier’s website. Please allow up to 24 hours for the tracking information to become active.
6. Customs, Duties, and Taxes for International Orders
For all international orders, the recipient is responsible for any customs duties, taxes, and fees that may be imposed by the destination country’s customs office. These charges are not included in the product price or the shipping cost.
- Customs policies vary widely from country to country. We recommend that you contact your local customs office for more information before placing your order.
- We cannot control and are not responsible for any delays caused by customs processing.
7. Incorrect Shipping Information
It is the customer’s responsibility to ensure that the shipping address and contact information provided are accurate. If an order is returned to us due to an incorrect or undeliverable address, we will contact you to arrange for a re-shipment. The customer will be responsible for the cost of re-shipping the order.
8. Damaged or Lost Packages
If your package arrives damaged, please notify us immediately by emailing info@lightslategray-mallard-155123.hostingersite.com with your order number and clear photos of the damage.
If your tracking information shows that the package has been delivered, but you have not received it, please contact the shipping carrier first. If the issue is not resolved, please contact us for assistance.
Contact Us If you have any questions about your order or our shipping policy, please contact us at info@lightslategray-mallard-155123.hostingersite.com.