Frequently Asked Questions ?

General Information

  • What is Vastra Vedha?
  • Vastra Vedha is your online destination for authentic, handcrafted Indian textiles. We specialize in bringing the rich heritage of traditional Indian weaving to a global audience, offering a curated collection of handloom sarees, dupattas, dress materials, and home textiles like bedsheets. Our focus is on genuine craftsmanship, supporting skilled artisans, and preserving the art of handloom weaving.
  • What does “Vastra Vedha” mean?
  • The name “Vastra Vedha” is derived from Sanskrit and translates to “The Art of Textiles.” This name embodies our core mission and passion: to honor the intricate processes, historical significance, and artistic beauty embedded in every thread of our products.
  • How can I contact your customer service team?
  • Our customer service team is here to assist you. You can easily reach us by filling out the contact form on our website’s “Contact Us” page, or by sending an email directly to info@vastravedha.com. We strive to respond to all inquiries—whether about product details, order status, or general questions—within 24 to 48 hours.
  • Is Vastra Vedha a physical store?
  • Currently, Vastra Vedha operates exclusively as an e-commerce business. This model allows us to source directly from artisans and weavers across India, ensuring the authenticity of our products while offering them to you at a fair price, without the overhead of a physical storefront.
  • How can I be sure your products are authentic?
  • We take great pride in the authenticity of our collections. We maintain close relationships with the artisan communities and weaving cooperatives we partner with. This direct-from-source model ensures that every product, from the raw material to the finished good, is a genuine handloom item, honoring the traditional techniques that have been passed down for generations.

Ordering & Shipping

  • How do I place an order on your website?
  • Ordering is simple and secure. Browse our collections and add your favorite items to your cart. Once you’re ready, click on the shopping cart icon and proceed to the checkout page. There, you can review your order, enter your shipping information, and select your preferred payment method from our secure options, including major credit/debit cards, and other online payment gateways.
  • What are your shipping policies and charges?
  • We offer both domestic and international shipping. Shipping costs are calculated based on your delivery address and the total weight of your order. You can view the final shipping charge before you complete your purchase on the checkout page.
  • What is the estimated delivery time for my order?
  • We process all orders within 1 to 2 business days. Once your order is dispatched, you will receive an email notification with a tracking number. For domestic orders within India, you can expect delivery within 5 to 7 business days. International delivery times may vary, typically ranging from 7 to 14 business days, depending on the destination.
  • Do you ship outside of India?
  • Yes, we are delighted to offer worldwide shipping. Please be aware that international customers are responsible for any customs duties, taxes, or fees that may be imposed by their country’s customs office upon arrival.

Products & Care

  • What is the significance of Ikat?
  • Ikat is a highly intricate and labor-intensive dyeing and weaving technique. Unlike other methods where the design is woven into finished cloth, Ikat involves tie-dyeing the individual warp and/or weft threads before they are woven. This precise process creates the characteristic blurry or feathered patterns that are a unique and beautiful hallmark of Ikat fabrics.
  • What makes a Mercerized Cotton dupatta special?
  • Mercerized cotton is a type of cotton yarn that has been treated to enhance its physical properties. This treatment gives the fabric a beautiful silky luster, increases its strength, and allows it to absorb dye more deeply, resulting in exceptionally vibrant colors that last longer. Our mercerized cotton dupattas offer the breathability and comfort of cotton with the luxurious sheen of silk.
  • How should I care for my Vastra Vedha handloom products?
  • To ensure the longevity of your handcrafted textiles, we recommend dry cleaning for the first two washes. This helps to set the colors and preserve the fabric’s integrity. For subsequent washes, gently hand wash in cold water using a mild, pH-neutral detergent. Avoid harsh chemicals, wringing the fabric, and drying in direct sunlight, as this can cause colors to fade
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